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Store Policy

Customer Care

                                  

Effective Date: August 18th, 2025

At Happy Skeleton, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or purchase from our store.

By using our website, you agree to the terms of this policy.

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1. What Information We Collect

We collect the following types of information:

Personal Information You Provide

When you place an order, sign up for our newsletter, or contact us, you may provide:

  • Name

  • Email address

  • Shipping and billing address

  • Payment details (processed securely via third-party payment processors)

  • Phone number (optional)

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Automatically Collected Information

When you visit our website, we may collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages you viewed and time spent on our site

  • Referring website or search engine

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2. How We Use Your Information

We use your information to:

  • Fulfill and manage your orders

  • Process payments securely

  • Communicate with you about your order or account

  • Send you updates, promotions, or newsletters (if you've opted in)

  • Improve our website and customer experience

  • Prevent fraud or other illegal activities

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3. Sharing Your Information

We do not sell your personal information.

We only share your data with trusted third parties when necessary to:

  • Process payments (e.g., Stripe, PayPal)

  • Ship your order (e.g., USPS, UPS)

  • Manage our website or email services (e.g., hosting providers, email platforms)

  • Comply with legal obligations

These service providers only access your information to perform tasks on our behalf and are required to protect your data.

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4. Your Rights

Depending on where you live, you may have the right to:

  • Access the personal data we hold about you

  • Request corrections or updates

  • Request deletion of your data

  • Opt out of marketing communications

To exercise any of these rights, email us at happyskeleton@gmail.com.

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5. Cookies

We use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic.

You can choose to disable cookies in your browser settings, but this may affect site functionality.

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6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including for legal, accounting, or reporting requirements.

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7. Security

We take reasonable steps to protect your information using industry-standard security measures. However, no method of transmission over the internet is 100% secure.

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8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

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9. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal data from children.

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10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

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