Shipping & Returns
Shipping Policy
Return & Refund Policy
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No Returns on Trading Cards
All sales of trading cards are final. We do not accept returns or exchanges on sealed or single card products.
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Return Request Window
Return requests must be submitted within 7 days of delivery. Requests made outside this window will not be accepted.
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Restocking Fee
All approved returns are subject to a 20% restocking fee, which will be deducted from the refund total.
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Return Condition Requirements
Returned items must be in original packaging and sealed (if applicable). Opened, used, or damaged products will not qualify for a refund.
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Shipping Damage or Water Damage
We are not responsible for water-damaged items or damages incurred in transit. If your package arrives damaged, please file a claim directly with UPS or USPS.
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Incorrect Address or Refused Deliveries
Orders returned due to incorrect address entry or being refused by the recipient will be refunded minus a 20% restocking fee and any applicable shipping costs.
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Collector Condition Notice
Box, paint, and packaging condition may vary. While we aim to pack carefully, minor imperfections such as scratches, dents, or wear may occur. We do not accept returns for these types of cosmetic issues.
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Missing Components (Board Games, Miniatures, Card Games)
If an item is missing components, you must contact the manufacturer directly for replacement parts, as they are best equipped to assist with such issues.
Shipping Policy
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Shipping Area
We currently only ship to the contiguous 48 United States. We do not offer international shipping at this time.
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Processing & Transit Times
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Processing time: Typically 1–3 business days, though this may extend during holidays, releases, or peak seasonal volume.
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Transit time: Generally 2–5 business days, depending on your location. Delays due to weather or carrier issues are out of our control.
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